FIDELIO 6.20 VOL 3

The separate sharer profile is only required in two cases.
If the sharer has a different name than the main guest. For example the name of the main guest is Mr. Adnan Al Mishael and the sharers name is Mr. Al Mulhem Jamaal.
The sharer has the same name as the main guest, but YOUR HOTEL sponsors their visas. For Example: Mr. Jan Mohammed (Main Guest) Mrs. Jan Mohammed (Sharer’s spouse)
Sharer may not be created for arabic ladies.


How to make a sharer:
The sharers can be made through two options. They are B share and Combine Share.
B share: the option can be used when we already have a reservation with us but the guest has not yet checked in.
In order to make the share using the B share option go to Arrivals and Press B share and update the fields accordingly. Once the room is given to the main guest then it automatically updates the sharer’s reservation.

Combine Share option: The option is used to make the sharers even after the guest has checked in the hotel. It can be also used to make more than one sharer. In order to make the sharer, Make an add on reservation and use the combine share option available in the options field and update the profile using ‘Select another profile’ as already discussed.
Whenever the sharers are made please ensure that the number of pax is 0 and the rate code should be Share, which is zero as well. Ensure that there should be ‘Y’ in the no post field in the reservation screen of the sharer. Correct routing should be done.

Break Share option: The option is used to break the already existing share into two separate reservations.